What Makes Us Who We Are?
- Everyone deserves dignity
- Show respect and embrace diversity
- Think BIG and be imaginative
- Have fun
- Be enthusiastically engaged
To enhance the community by providing quality housing and exceptional customer service while creating awesome jobs.
We will accomplish our mission by:
- Hiring and retaining the best employees while promoting individual growth to ensure successful and competent management of properties
- Providing a client focused business model where individual property leaders manage a select number of units.
- Being readily available to our customers by phone, email or in person at our local office.
- Using an experienced maintenance team with the unique customer service skills required to promote resident retention.
- Utilizing a custom developed property management software that gives us management insight beyond any off-the-shelf software.
- Fostering positive relationships with all local agencies.
- Reaching out for feedback from our customers with a sincere willingness to try new things, learn and improve.
Meet the Team
Tom Harroldtharrold@compass101.com (616) 855-5821
With a family plumbing business and an uncle’s property investment portfolio close at hand, Tom has a lifetime of experience managing and maintaining properties. He received his bachelor’s degree from Northeastern University where he also worked in facilities management while studying full time. His experience in the trades grew as he worked alongside seasoned professionals in plumbing, HVAC, carpentry, locksmithing, and controls. After college, Tom worked for a national conventional management company where he achieved regional acclaim until relocating to West Michigan and joining Compass Property Management in 2014. With few contacts and a fresh start in the area, he started with Compass in the maintenance department where he grew from technician to coordinator, and eventually managed the department. Tom is now the Director of Operations for Compass and appreciates the challenge that each unique property brings to the table.
In the community, Tom stays involved with the Conductive Learning Center of North America, a local center for kids learning to overcome neuro-muscular disorders, where he has served on the annual River Bank Run fundraising committee.
Each summer, Tom enjoys life around a bonfire watching backyard movies with his family and travelling to remote destinations in his Jeep.
Vanessa Corversvcorvers@compass101.com (616) 855-5834
Vanessa joined Compass Property Management in 2017. She has been active in the real estate industry for over 13 years. She has experience with conventional and project based multifamily property management as well as portfolio management. Vanessa is a driven, results oriented manager with an in-depth knowledge of the Grand Rapids rental market. She brings a high level of integrity to the work that she does. Vanessa is known for establishing and maintaining strong relationships with clients, tenants and agencies alike.
Vanessa has attended Davenport University where she received her Masters of Business Administration and holds a bachelor’s degree in marketing. She also holds her Michigan's Real Estate Salespersons License.
Vanessa resides in Grand Rapids and has lived and worked here most of her life. Her daughter and son are very active in soccer and lacrosse. When she isn’t driving kids to practice or games she enjoys spending time with her family and friends and hiking trails along the lakeshore.
Kate Thompsonkthompson@compass101.com (616) 855-5833
Kate began collaborating with Compass Property Management in 2020 and officially became an employee in 2023. She has been active in the real estate industry for over 10 years with managing both conventional and project based multifamily properties, as well as portfolio management in the Grand Rapids, Muskegon, and Holland areas. Her in-depth experience with coordinating renovations and remodels while working closely with owners ensure the goals for their properties are met.
Kate attended Grand Valley State University where she earned her bachelors in Human Rights and Nonprofit Administration and received her Master’s in Social Work at Western Michigan University. She also holds her Michigan's Real Estate Salespersons License.
Kate resides in the greater Grand Rapids area with her family where she is often seen at sporting events for her kids. While she is not running her kids around she enjoys hiking, traveling, and spending time with friends and her large family.